Amongst many reasons, one crucial reason to integrate resilience strategies into your organisation is to prevent devastating churn of customers and employees during times of crisis. Resilience is about thinking strategically, playing the long game and staying motivated in the face of adversity. Being able to come back from failure or avoid it altogether, is vital in any workplace. As you may already know, one of the greatest tragedies to businesses during the Covid pandemic was the disruption to routine maintenance. Therefore, resilience is a necessity for a world in which changing environments challenge knowledge-based industries too. And as businesses transform to incorporate technology, a new set of issues arises on how technical solutions relate to organisational objectives and values.