This lesson will cover a host of topics including the definition and implementation of Performance Management, Performance Measurement, Frameworks, Lead & Lag Indicators, Targets & Actuals, Data Management and setting up Performance Measures in Camms.Strategy.
- Organisational Performance
- Performance Management – Definition
- Performance Management Implementation
- Performance Measurement Definition
- Performance Measures – Definition
- Performance Measurement Framework
- Specifying Performance Measures
- Program and Service Level Performance Measurement
- Program and Service Level Performance Measurement Example
- Lead and Lag Indicators
- Assessing Operational Performance Measures
- Setting Targets
- Targets and Actuals
- Data Management
- Setting Up Performance Measures in Camms.Strategy